Watch repair tools

Services

Three Services, One Measured Approach

Each service is clearly scoped, priced transparently, and documented throughout. Choose the level of work your timepiece requires.

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Methodology

How Every Job Starts

Regardless of which service is being carried out, the process begins the same way: the watch is examined, the findings are noted, and a written assessment is shared with you before any disassembly takes place. You decide whether to proceed.

This structure means you always know what is planned, what it will cost, and approximately how long it will take. Nothing begins until you are satisfied with the picture.

Initial Examination

Visual and mechanical review of the piece to understand condition and scope.

Written Assessment

Findings and planned work shared with the owner in writing. No obligation to proceed.

Careful Execution

Work carried out at a pace appropriate to the complexity of the piece.

Record & Return

Service document issued at collection. The watch leaves with a written account of everything done.

Routine watch servicing

Service 01

Routine Servicing & Cleaning

Careful disassembly of the movement, ultrasonic cleaning of components, fresh lubrication, and regulation to keep timekeeping steady. Suited to quartz and mechanical pieces due for periodic care. Includes gasket inspection and a written record of the work carried out.

Includes

  • Full movement disassembly
  • Ultrasonic cleaning of individual components
  • Fresh lubrication at all specified points
  • Multi-position timing regulation
  • Gasket inspection
  • Written service record

Typical Timeline

7 – 14 days, depending on movement type and current workshop schedule.

Service 02

Case & Dial Refinishing

Gentle case polishing, crystal replacement, and dial detailing that respects the original character of the piece. A measured approach focused on preserving rather than over-restoring. Includes a pre-work assessment so the owner can review the planned steps first.

Includes

  • Pre-work surface assessment & owner review
  • Gentle case polishing — angular lines preserved
  • Crystal replacement (mineral or sapphire)
  • Dial detailing and cleaning
  • Crown and pushers inspection
  • Written assessment and service record

Typical Timeline

7 – 14 days. Exact duration depends on the level of surface work required.

Case and dial refinishing
Complication and heritage overhaul

Service 03

Complication & Heritage Overhaul

Full overhaul of chronographs, calendars, and older calibers, with component refurbishment where parts allow. A longer, methodical process for cherished and vintage timepieces. Documented stage by stage so the owner understands each decision.

Includes

  • Full disassembly of base movement and complications
  • Component-level inspection and refurbishment
  • Parts sourcing discussion where originals unavailable
  • Stage-by-stage owner communication
  • Extended timing observation post-service
  • Detailed stage-by-stage service record

Typical Timeline

3 – 6 weeks. The timeline is set by the movement's condition and parts availability.

Which Service?

Finding the Right Fit

Use this overview to understand which service aligns with your watch's needs. If you're unsure, a quick message is the simplest way to find out.

Feature Routine Service Case & Dial Complication Overhaul
Movement disassembly
Ultrasonic cleaning
Case polishing & crystal Optional
Complication work
Stage-by-stage documentation
Written service record
Best for Regular care for mechanical & quartz Appearance-focused restoration Vintage, complicated, or cherished pieces

Across All Services

Shared Standards

Protocols and practices that apply to every piece, regardless of which service is being carried out.

Secure Individual Logging

Each piece is logged by serial reference on arrival and tracked through the workshop until collection.

Correct Lubricant Grades

Different movement parts require different lubricants — applied in correct quantities at specified points, not applied generally.

Written Record Standard

A service document is issued at collection for every completed job. This record forms part of the watch's ongoing history.

Owner Consent Before Work

Nothing proceeds without a shared assessment and owner decision. The first step is always a conversation, not an assumption.

Climate-Stable Storage

All pieces in service are stored in a controlled environment — away from humidity extremes and direct heat.

Post-Service Rate Monitoring

Mechanical movements are observed over several days after regulation before the piece is returned, to confirm stability.

Pricing

Stated Prices, No Surprises

Three services, three prices. Any additional cost is discussed and agreed before it is incurred.

Service 01

Routine Servicing

฿3,910

per service

  • Movement disassembly & cleaning
  • Fresh lubrication & regulation
  • Gasket inspection
  • Written service record
Enquire

Service 03

Heritage Overhaul

฿11,730

per service

  • Full complication overhaul
  • Component refurbishment
  • Stage-by-stage documentation
  • Extended post-service observation
  • Detailed service record
Enquire

Ready to Proceed?

Start With a Message

Describe your watch and what you'd like looked at. If you're unsure which service applies, mention that too — the assessment will clarify things.

Contact the Workshop